Are you ready to be part of something special? Welcome to Settle, where our brand-new 2030 strategy marks the start of an exciting journey. As we remain committed to delivering exceptional service to our residents, there's never been a better time to join our team. At settle, our colleagues live our values every day, creating a collaborative, kind, trusted, inclusive, committed, and proud community.

Our diverse and growing team prides itself on offering tailored support for both residents and each other, driven by continuous feedback. We're dedicated to creating an inclusive and diverse culture where everyone feels confident and supported to be their true selves.

At Settle, colleagues love their work because they make a meaningful difference every day. Our friendly culture creates an environment where everyone can thrive. If you're looking for a place where your contributions are valued and you can truly grow, settle is the perfect place for you.

Here at Settle we are looking for a Compliance Administrator for a 12 month fixed term contract.

Role Purpose | Are you basically brilliant?

You will work as part of a team to provide administrative support to the Compliance, Investment and Asset contract managers. You will support the contract managers in delivering the service / works they oversee to ensure that contracts run efficiently.

Outline of Key Responsibilities...

ABOUT US

Why your job is important to us

Being brilliant in your job means applying your enthusiasm and organisational skills to provide invaluable support to your colleagues and stakeholders.

Working collaboratively, you will carry out all tasks relating to the contract administration function.

Making it happen!

You will:

•  Assist with all contract administration functions of the allocated contracts including initial contract setup stage i.e. preparation of work orders
• Liaise with residents, contractors, and other settle departments including leasehold and finance teams.
• Deal with customer queries and ensure responses are provided within the desired timescale.
• Assist in the contractor payment process to ensure invoices are paid in accordance with the terms of the contract.
•  Work as part of the project team to deliver contracts to time, cost and quality
• Provide cover as required for contract meetings and where requested take, prepare and issue minutes.
• Assist with preparing fobs and maintaining the door entry system.
• Assist in any review or refinement of the in-house contract management processes as deemed necessary.
• Accurately input and maintain data
• Carry out any other reasonable duties to deliver great service

We are looking for someone who has...

A basic must!

• Ability to work as part of a team.

• Familiarity with working with computers including use of Word and Excel
• Experience of general administration duties including raising purchase orders
• Using MS, word, excel, email and familiar with IT systems

Able to:

• Prioritise own work and meet deadlines
• Work methodically with attention to detail
• Work accurately with figures
• Problem solve with a common sense approach
• Multi task and prioritise work demands in a fast paced environment Input data accurately using fast keyboarding skills

For added brilliance!

• Flexible to meet the needs of the organisation
• Committed to the organisation’s standards
• Have experience of processing invoices.
• Have knowledge compliance servicing cycles

Benefits

At Settle, our friendly and hard-working colleagues are proud to be relentlessly resident focussed, and we believe that dedication deserves a stellar benefits package. Here’s what we offer to our amazing colleagues:

• annual salary: £29,281.04

• flexible working: hybrid and flexible options available (role-dependent)

• generous leave: 27 days of annual leave, increasing to 32 days with length of service

• family leave: enhanced maternity, paternity, and adoption leave

• pension contributions: up to 10% from Settle

• healthcare cash plan: for your health and wellness

• flexible benefits: cash towards your heath and wellbeing

• development: excellent personal and professional growth opportunities

And that’s just the beginning! We’re also thrilled to provide:

• fresh fruit Mondays: keep your energy up with healthy snacks

• colleague-led campaigns and celebrations: wellbeing weeks and charity bake sales

• volunteering days: 2 paid days to give back to the communities we work in

• secure parking: free onsite parking and bike sheds too!

• local discounts: enjoy perks from our community partners

• mental health support: access to counselling sessions and mental health resources

• feedback commitment: we listen to our colleagues and take action

• shower facilities: perfect for those who cycle to work or hit the gym

• early finish Friday: a kickstart to the weekend!

At Settle, we’re committed to creating a workplace where everyone feels valued and supported. Join us and enjoy the benefits of working in a collaborative, kind, and inclusive environment.

Our Commitment

Our culture at Settle is inclusive and celebrates the differences in everyone. We are committed to creating an inclusive workforce, by reflecting and representing the diversity of today’s society. We would like to encourage applicants from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from global majority communities.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required so you can fully participate in the recruitment process.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.

We are currently exploring a partnership with Paradigm Housing, please read more here.